Steps to Port Your Wireless Service

Comparison Shop by rates and coverage areas offered by the carriers who serve your area. You should choose the carrier that provides the value, services, and the technology that best fits your needs.

Review Your Current Contract Carefully
Your contract may contain early termination fees that you are obligated to pay. You will also be responsible for any outstanding balances. Make sure you know what fees apply. Carriers are not allowed to refuse to transfer a number because a fee or outstanding balance has not been paid.

Contact Your New Carrier - Do Not Cancel Existing Service!
Your preferred new carrier will handle all the details, and they have every incentive to make this process as easy as possible. Be sure not to call and terminate your existing service but let the new carrier handle the transfer. You should also bring a copy of a recent phone bill. This will have all the account information to make the process both accurate and painless.

That's It!
For changes among wireless carriers, you should be able to use your phone within a few hours. Moving your landline number to a wireless phone may take a few days. If things don't go smoothly, contact your new carrier to try to resolve the problem.